Spa University: A College Finally Listens to Student Satisfaction Benchmarks
“Other universities claim to respond to student satisfaction feedback, but let’s be honest,” said Wyatt Behran, the new president of Spa University at the institution’s groundbreaking ceremony last fall. “The number one comment college students make about their experience is ‘I wish I could do all the college stuff but not have to go to [...]
Students Confused by Abstract Orientation
by Brody K. Truce Senior Staff Writer On the heels of four years of negative feedback about student orientation, the Office of Student Orientation at The College of Eastern Nevada took an unusual departure from their normal agenda this year. “Times have changed and our students don’t want to sit through hours of presentations about [...]
Study Confirms That University Is Better Without Students
by Anselmo Watkins Freelance Writer A twelve-year study conducted by researchers at California’s Pennsylvania University has definitively proven what thousands of university staff members have been saying for years – that the university is simply a nicer place to be when school is out of session and there are no students around. The study will [...]
College Bans Employee Dissatisfaction
by Brody Truce Senior Staff Writer Each May, employees at Carter College receive an annual Employee Feedback Survey. The evaluation, which contains nine pages of questions about a wide range of work-related issues, is used to help college leadership with staff development and strategic planning processes for the upcoming year. For years, the college’s Campus [...]
University Responds to Cry for More Parking by Destroying Academic Buildings
by Irma Pelt Senior Staff Writer After a satisfaction survey issued to faculty, staff and students at Van Grove University showed an alarming rate of disappointment with available parking, administrators made a commitment to create more spaces throughout university-owned property. “We heard the call,” said Douglas Bates, Director of Public Safety and Transportation Services. “This [...]
To Combat Morale Problems, University Institutes Mandatory “Smile Fridays”
Posted on Friday, January 29th 2010
Tags: best places, chronicle, development, employer, higher education, morale, satisfaction, staff
Tags: best places, chronicle, development, employer, higher education, morale, satisfaction, staff
Cramer College continues to set trends in address the morale problems discovered in this year’s Chronicle of Higher Education employee satisfaction reports. Last week, the College implemented a new program called Smile Fridays. “Some places have casual Fridays, that let staff dress down once a week,” explained human resources director Abigail Jobes. “At Cramer College, [...]
Student Services Department Does Everything It Can Think of Short of Change to Improve Student Satisfaction
Posted on Thursday, November 5th 2009
Tags: assessment, best practices, measurement, satisfaction, student affairs, student development, survey
Tags: assessment, best practices, measurement, satisfaction, student affairs, student development, survey
The student services staff at Rhodeson College has just completed its one-year campaign to improve its reputation with students, and the Board of Trustees is unsure how to proceed. “Every year, we receive complaints about the grouchy and incompetent staff in student services,” said vice president of student services Reginald Trahl. “This year, we took [...]


